Understanding fees and charges | Factsheet

As your Home Care provider, it’s our job to help balance your health needs, goals and budget so you can achieve your goals and enjoy life at home!

Since November 1 and the launch of the Support at Home program, this is now more important than ever.

You'll need someone that can clearly explain how fees and charges work under Support at Home, and blanace out your care needs with your financial circumstances.

With most people now expected to co-contribute to the cost of care, being clear about how fees & charges work under Support at Home, can make all the difference in whether you have peace of mind, or not.

The factsheet is a great starting point, covering topics including:

• Care management fees
• All inclusive hourly rates
• How you're charged for care
• What you can expect for your fees 

It is important to note that the rules for co-contribution are different depending on whether you enter the Support at Home system as a Grandfathered and Transitional participant - see our helpful factshhets below for full details.