Our local home care experts are ready to help
Book a call with us
Simply click on the preferred date and time that works best for you.
Then fill in your details, and one of our helpful home care experts will call you at the time of your booking.
With us, there’s no long delays or call centres – just real people ready to take your call and help get your services moving!
or simply call us now:
1300 254 326
Getting started – how it works!
1. Talk to a home care expert
Simply call or book a time to talk with our home care specialists to get things moving.2. Care consult at home
A friendly home care specialist visits to answer your questions about services, how funding works and how we can work with you to get the care & support you need.
3. Meet your care manager
Within a week, your care manager will visit to complete an in-depth care planning session to ensure you get the most out of your care funding an care achieve your goals.
4. Your care plan is finalised
Your care manager compiles a detailed profile all about your care needs, based on your health records, individual care planning sessions, your MAC assessment and more.
5. Services start without delay
Your care coordination team begins rostering all of the services – no delays or waiting – so you can remain well and independent at home with the support you need.
Why choose Age Up Health?
Call direct
Talk directly to your Care Partner, no call centres or delays.
Same day response
for enquiries or no later than the next day if calling after 2pm.
Own support staff
so you enjoy the same familiar faces each time.
- Backed by Kinyara Health for highest care standards & a local team focused on you.
- Dedicated care coordinators for smooth & consistent scheduling of your support team & services.
- Consistent local team of highly qualified support professionals, living & working in your neighborhood.
- 24/7 support available for anyone needing overnight care & support services.
A care team matched to your needs
Together your care partner and care coordinator ensure you’re getting the right support at times to suit you – with carers & services in place to make days easier.
Care partner team
Care partner role:
- Initial needs assessment
- Care plan development
- Budget planning & management
- Advice, help & support
- Care reviews & check ins
Care coordinator role:
- Scheduling carers & service providers
- Coordinating service changes
Care & services team
Support team roles:
- Friendly support team offering help with daily activities
- Nursing & medication support services
Service providers:
- Gardening services
- Home building &
maintenance suppliers - Other service providers
- Allied health professionals
Our approach
We begin with you & what matters most
You should get the most out of your home care funding each day. That’s why we take the time to know what matters most to you when planning your care and supports, and keep our processes flexible to ensure we fit with your life at home and in the community.
Local specialists
Local specialists supporting you every step of the way
Our local team is here to guide you with expertise and close care and connection. At Age Up, you’re never alone—with your support team living locally as part of the community we serve everyday.
How to compare Home Care Providers
Use this easy-to-follow factsheet for tips on comparing and finding a home care provider that is right for you.
Introduction to Home Care
To assist you in getting the help you need, we’ve gathered some top tips on things to know about home care.
Get in touch today
Book a free consultation with your local home care expert for straight forward advice and to discuss your individual situation.
Call us on:
1300 254 326
More tips on switching provider
Our latest switching guide explains the steps to switching and some questions to ask potential home care providers so you're receiving better support.
Prefer to speak with one of our Home Care specialists?
We'll ask questions to understand your needs, and provide tailored advice based on your individual circumstance.