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Our local home care experts are ready to help

To have your question answered or to get services started, call us today on 1300 254 326.

Or, use the form below, and one of our friendly home care experts will give you a call.

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Getting started – how it works!

1. Talk to a home care expert

Get in touch, and our home care specialists can get things moving.
 

2. Care consult at home

A friendly home care specialist visits to answer your questions about services, how funding works and how we can work with you to get the care & support you need.

3. Meet your care manager

Within a week, your care manager will visit to complete an in-depth care planning session to ensure you get the most out of your care funding an care achieve your goals.

4. Your care plan is finalised

Your care manager compiles a detailed profile all about your care needs, based on your health records, individual care planning sessions, your MAC assessment and more.

5. Services start without delay

Your care coordination team begins rostering all of the services  – no delays or waiting – so you can remain well and independent at home with the support you need.

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Why choose Age Up Health?

Call direct

Talk directly to your Care Partner, no call centres or delays.

Same day response

for enquiries or no later than the next day if calling after 2pm.

Own support staff

so you enjoy the same familiar faces each time.

  • Backed by Kinyara Health for highest care standards & a local team focused on you.
  • Dedicated care coordinators for smooth & consistent scheduling of your support team & services.
  • Consistent local team of highly qualified support professionals, living & working in your neighborhood.
  • 24/7 support available for anyone needing overnight care & support services.

A care team matched to your needs

Together your care partner and care coordinator ensure you’re getting the right support at times to suit you – with carers & services in place to make days easier.

Care partner team

 
Care partner role:
  • Initial needs assessment
  • Care plan development
  • Budget planning & management
  • Advice, help & support
  • Care reviews & check ins
Care coordinator role:
  • Scheduling carers & service providers
  • Coordinating service changes

Care & services team

 

Support team roles:
  • Friendly support team offering help with daily activities
  • Nursing & medication support services
Service providers:
  • Gardening services
  • Home building &
    maintenance suppliers
  • Other service providers
  • Allied health professionals
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Our approach

We begin with you & what matters most

You should get the most out of your home care funding each day. That’s why we take the time to know what matters most to you when planning your care and supports, and keep our processes flexible to ensure we fit with your life at home and in the community. 

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Local specialists

Local specialists supporting you every step of the way

Our local team is here to guide you with expertise and close care and connection. At Age Up, you’re never alone—with your support team living locally as part of the community we serve everyday.

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Get in touch with us about our services

Submit this form, and one of our home care experts will call to learn more about your situation, answer your questions, and make sure we’re a good fit for the support you’re looking for.

or simply call us now:
1300 254 326

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What others in your community think

What an incredible team the Age Up staff are! My grandmother recently made the switch to Age Up Health and the difference in her care has been remarkable.

 After a fall, she lost a lot of confidence, but thanks to consistent physiotherapy visits and the constant encouragement from her care companion, she’s truly blossomed into a new woman!

Rebecca C

Amazing and Supportive Company!
I have found the staff at Age Up Health incredible.

Nothing is ever too difficult and they remain calm and empathetic. Age Up Health try their very best to match the right support person/carer with each individual client.

 In the 8 months I have been with Age Up Health I have been impressed and have felt supported in every way

Melanie H

My support worker is great, she is not just organising my house but organising me too. I am extremely pleased to have her here.
 


My case manager makes regular phone contact with me, it feels personal, not computer generated. This also gives me easy and comfortable chance for interaction. My weekly companion/carer is so reliable and supportive.
 


Staff are professional, empathetic, knowledgeable


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How to compare Home Care Providers

Use this easy-to-follow factsheet for tips on comparing and finding a home care provider that is right for you.

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Introduction to Home Care

To assist you in getting the help you need, we’ve gathered some top tips on things to know about home care.

Get in touch today

Book a free consultation with your local  home care expert for straight forward advice and to discuss your individual situation.

Call us on:

1300 254 326

More tips on switching provider

Our latest switching guide explains the steps to switching and some questions to ask potential home care providers so you're receiving better support.