Hours: Monday-Friday, 8:30am-4:30pm
Single fee Care Management
No extra fees or hidden costs and a Management fee fixed at 27%.
We keep it simple. Comprehensive care and more of what matters.
No daily fees
No travel fees
No exit fees
No service provider fees
No extra care management fees
Simple straight-forward fees
Rates for your Care Companion and Allied Health services are set while services like gardening or home safety modifications are charged per
job, depending on the work.
Services (per hour)
| Care Companion
| Allied Health
Click below to download our full price list
Your Home Care Package is yours to spend on what matters to you, with Care Management to help you get the most from your fund.
Care & Clinical Team
Your Care Manager oversees planning and coordination of your care and services with nursing case reviews & clinical team
Admin & Funds management
We manage your fund including paying your bills for services, handling government admin, financial reporting & more.
Care Team Support
We invest in upskilling and training our Care Companions, and providing employer programs so you receive the best care.
We provide regular customer communications and marketing initiatives to inform others of our Age Up services.
Security & Privacy
We ensure your personal records are maintained using appropriate security and privacy measures.
From care planning to service requests and changes, your Care Manager's job is to help you get what you need. Here's how
Budget planning & management
Coordinating care & services
Managing service requests & changes
Advice on government regulations
Vetted service providers & health professionals
What you need to be aware of when comparing fees
Be sure you understand all the fees that a provider is going to charge you, to avoid bill shock once you’ve signed up.
Download our fact sheet for more tips on how to compare providers
Common fees include:
Exit fee – if you decide to move on from a service you are not happy with, some may charge you a fee to leave.
Setup fee – just getting started with some providers can mean paying a set up fee for your service.
Basic daily fee – this is an out-of-pocket amount some Home Care Package providers charge you
Surcharges – be aware some providers add 10-15% for every service provider they arrange to help, such as gardeners.
Travel fees – adding a cost per kilometre that your carer travels to your home is another common added extra.
Care management surcharges – some Home Care Package providers limit the number of Care Management (CM) hours you can
use each month, and charge by the hour for additional time, including phone calls!
Cancellation fees – if you need to cancel a planned visit from your carer for some reason, some providers even charge
extra for that. Be sure to ask about the policy for cancelling a shift.
Age Up Health provides Home Care Packages as individual as you
We keep things simple.
faces each shift
No hidden costs
Double the care
reviews & regular calls
In need of in-home aged care services?
Contact us today to find out how we can support you and your loved ones.