Hours: Monday-Friday, 8:30am-5:30pm
Follow Us:
Book a Callback Book a Callback
Single fee Care Management

No extra fees or hidden costs.

We keep it simple. Comprehensive care and more of what matters.

Simple straight-forward fees

Rates for your care are set, there are no travel or admin fees, and no other hidden costs.

Shifts less than 2 hours in length are charged at a higher rate

 Services (per hour) Standard Saturday Sunday
 Care Companion $73.50 $94.20 $113.30
 Allied Health $150 N/A N/A

Click below to download our full price list

Pricelist PDF Pricelist PDF

Care & Clinical Team

Your Care Manager oversees planning and coordination of your care and services with nursing case reviews & clinical team support.

Admin & Funds management 

We manage your fund including paying your bills for services, handling government admin, financial reporting & more.

Care Team Support

We invest in upskilling and training our Care Companions, and providing employer programs so you receive the best care.


We provide regular customer communications to keep you up to date about your care and any changes to the Home Care Package Program.

Security & Privacy

We ensure your personal records are maintained using appropriate security and privacy measures

Discover our care support services

Service to support independent living

Your Companion can provide help personal care and activities of daily living to ensure your health, wellbeing and freedom to remain living your way.

Learn more  Learn more 

Service to help you stay connected

With Home Care support, you can continue with your favourite hobbies and activities, and get help with communications to ensure you stay in touch.

Discover  Discover 

Free Home Care Advisory service

At any stage of your Home Care journey, we can provide individual advice to help you. Learn more about our help and resources, or book to speak to our friendly Home Care specialists.

More info More info

From care planning to service requests and changes, your Care Manager's job is to help you get what you need. Here's how they help:

Care plan development

Budget planning & management

Coordinating care & services

Emergency support plans

Care reviews &
check ins

Managing service requests & changes

Advice on government regulations

Vetted service providers & health professionals

What to be aware of when comparing fees

Be sure you understand all the fees that a provider is going to charge you, to avoid bill shock once you’ve signed up. 

Download our fact sheet for more tips on how to compare providers

Download factsheet Download factsheet

Common fees include:

Exit fee – if you decide to move on from a service you are not happy with, some may charge you a fee to leave.

Setup fee just getting started with some providers can mean paying a set up fee for your service.

Basic daily fee  – this is an out-of-pocket amount some Home Care Package providers charge you directly.

Surcharges – be aware some providers add 10-15% for every service provider they arrange to help, such as gardeners.

Travel fees – adding a cost per kilometre that your carer travels to your home is another common added extra.

Care management surcharges – some Home Care Package providers limit the number of Care Management (CM) hours you can use each month, and charge by the hour for additional time, including phone calls!

Cancellation fees – if you need to cancel a planned visit from your carer for some reason, some providers even charge extra for that.  Be sure to ask about the policy for cancelling a shift.

Download our brochure to learn more about helping you at home

Or call 1300 254 326 to speak to one of our Home Care specialists

First Name
Last Name
Phone Number

Download our brochure Download our brochure

In need of in-home aged care services?

Contact us today to find out how we can support you and your loved ones.

Contact Us
Contact Us