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Our story

Thank you for taking time to understand us at Age Up Health. We do things unlike any other provider, because our story also began with personal experience seeking aged care.

I became involved with the aged care industry when my grandparents needed help around the house. They registered with a large aged care provider and were sadly, treated appallingly.

I've since discovered, their story is not an uncommon one in aged care.

My grandparents were forced to make large out-of-pocket purchases for essential home alterations and then had to wait months before they were reimbursed. No one returned their calls or checked in on them, and they were often refused requests for basics like gardening or cooking. 

Having worked for years in VIP & corporate services, positive customer experience had been central to all our business activities. I realised that what my grandparents had gone through was unacceptable, so I decided there and then to find out everything I could about the aged care sector.

Since those early days, we've grown a lot but our focus on people remains.  
We stay committed to never allowing what happen to my grandparents to happen again, by putting people at the heart of our business. None of our loved ones should ever have their life so impacted by poor service. 

We look forward to helping you or your family member to live happy, healthy and free, long into the future!

Grace



Grace Petherick

Age Up Health
Founder & CEO








Our approach

At Age Up, we believe aged care isn't something you should adjust to. Instead, we provide care that lets you Live Your Way

Age Up Health provides Home Care Packages as individual as you, so you can live well and happy at home, where you belong.

We believe in keeping it simple with a single fee and the same friendly faces each time we visit. We help you shape home care to suit you and give you the flexibility to make changes anytime.

Ongoing communication comes standard at Age Up Health, with twice the care reviews than industry standards and regular check-ins to keep you, and your family in the loop at all times.

Age Up Health also gives you access to top health professionals and carers, and a network of diverse community groups. With personalised services for every budget, Age Up Health aims to keep you feeling happy, healthy and free, long into your future.

Learn about our single fee care management and straight-forward pricing


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More ways you can get started with us

  

Free Home Care Advisory service 


Book a call back to talk directly with one of our Home Care specialists. We'll listen and provide specific advice about your situation.

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Beginner's Guide to Home Care Packages 



This easy-to-follow guide covers topics including eligibility, what the assessor looks for, how to apply and more. 


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Free care while on the National Waitlist 


We provide 1-hour Free Care per week to anyone on the National Waitlist. It's our way of giving back and lending a hand when you might need it most.

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Contact us today to find out how we can support you and your loved ones.


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